Cracked Screen? Here's What to Do Before Getting It Fixed
- Daijah Gage
- Feb 21
- 3 min read
We’ve all been there—you drop your phone, hear that dreaded thud, and pick it up to see a spiderweb of cracks across the screen. Whether it's a minor crack or a completely shattered display, knowing what to do next can save you time, money, and even your data.
Here’s a step-by-step guide on what to do before rushing to the repair shop.
🔍 1. Assess the Damage
First, check how severe the damage is:
Minor Cracks: Small hairline cracks that don’t affect touch functionality.
Moderate Damage: Cracks spreading across the screen, but the phone still works.
Severe Damage: Unresponsive touchscreen, flickering display, or black screen.
💡 If your screen is still usable, you might be able to delay repairs with some precautions.
💾 2. Back Up Your Data Immediately
A cracked screen can worsen over time, so protect your data now.
How to back up your phone:
iPhone: Go to Settings → [your name] → iCloud → iCloud Backup → Back Up Now.
Android: Go to Settings → Google → Backup → Back Up Now.
💡 If the screen is unresponsive, connect your phone to a computer and transfer files manually.
🛡️ 3. Protect the Screen from Further Damage
Prevent the cracks from spreading while you decide on repairs.
What you can do:
Apply clear packing tape or a screen protector to hold the glass together.
Avoid applying pressure to the screen.
Use a shockproof case to prevent further cracks.
💡 Tip: Avoid using liquid-based "screen repair" kits—they rarely work and can damage internal components.
🔋 4. Check Touchscreen and Display Functionality
Even if the screen is cracked, the phone might still work fine.
Test the following:
Can you swipe, tap, and type normally?
Are there any dead zones on the screen?
Is the display flickering or showing black spots?
💡 If the touch still works, you might only need a glass replacement rather than a full screen repair.
🔒 5. Disable Face ID, Fingerprint, and Passcode (If Repair Needed)
If you’re taking your phone for repair, protect your privacy:
Remove Passcode: Settings → Face ID & Passcode (iPhone) or Security (Android).
Sign Out of Accounts: Disable iCloud or Google accounts.
Turn Off Find My iPhone/Device: This ensures technicians can work on the phone.
💡 Don't forget to remove your SIM card before handing over the device!
💰 6. Compare Repair Options
Depending on the severity of the crack, you have several options:
Repair Option | Best For | Estimated Cost |
Manufacturer (Apple, Samsung) | Warranty repairs, newer phones | $100–$350 |
Local Repair Shop (like Gage'iT!) | Affordable, quick fixes | $60–$200 |
DIY Repair Kit | Minor cracks (risky) | $20–$80 |
💡 Tip: Check if your phone is still under warranty or covered by insurance.
🚫 7. Know When to Replace, Not Repair
If the repair cost is more than 50% of your phone’s value, consider upgrading.
Signs it's time for a new phone:
Screen damage affects internal components.
Frequent overheating, battery drain, or app crashes.
Repairs exceed $300 for an older model.
💡 Need help deciding? Gage'iT can advise you on whether repair or replacement makes more sense.
✅ Final Thoughts: Protect Your Phone Moving Forward
Once you’ve fixed your screen (or replaced your phone), take steps to prevent future damage:
Use a tempered glass screen protector.
Invest in a shockproof case.
Avoid placing your phone in back pockets or loose bags.
📱 Need Fast, Reliable Screen Repair?
At Gage'iT, we offer mobile phone repair services in the Miami South Dade area. Whether it’s a small crack or a full-screen replacement, we’ll get your device back in shape quickly and affordably.
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